Troubleshooting

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A particular Click Goal is not measured

If a particular Click Goal does not work, but others in the project do, it may have the following reasons:

This is a link whose target page...

  • has not implemented the correct (project) ABlyft snippet
  • has a different domain (not just a different subdomain)
  • has a JavaScript error that prevents further execution

Browsers handle the execution of JavaScript differently when a page is about to change.
If a link is clicked to another page, the execution of JavaScript is often stopped or there is not enough time to send a tracking goal completely.
Therefore, all triggered events are put into a queue that is permanently processed. Normally, this takes place directly on the target page after the page change.
If one of the above situations occurs, the target trigger cannot be transferred.